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Shipping + Returns/Exchanges

Shipping:

All orders typically process and ship out within five (5) business daysSome orders do require extra time to prepare/fulfill, Kind Collective will contact you if there are any unusual delays. 

Return shipping costs to be covered by the customer. Kind Collective is not responsible for any shipping fees or lost/untraceable shipments; we recommend mailing your return using a carrier that offers tracking services.


Return/Exchange Policy: 
Eligible merchandise can be returned for store credit or exchanged within the 30 days from the stamped date of shipment if the item is in its original condition. Items must be unopened, unused and undamaged with the original packaging/tag. All bath, body, fragrance, perfume, and sale items are not eligible for returns/exchanges. All sale items are final.

Return/Exchange Address:
1020 Studewood St.
Houston, TX 77008

Refunds: 

Refunds are issued as a store credit once items are received within the 30 days from the stamped date of shipment.