Shipping + Returns/Exchanges
Kind Collective offers flat rate shipping for all online purchases.
All orders typically process and ship out within five (5) business days. Some orders do require extra time to prepare/fulfill, Kind Collective will contact you if there are any unusual delays.
Return shipping costs to be covered by the customer. Kind Collective is not responsible for any shipping fees or lost/untraceable shipments; we recommend mailing your return using a carrier that offers tracking services.
Eligible merchandise can be returned or exchanged within the 30 days from the stamped date of shipment if the item is in its original condition. Items must be unopened, unused and undamaged with the original packaging/tag. All bath, body, fragrance, perfume and earrings are not eligible for returns/exchanges. All sale items are final.
1020 Studewood St.
Houston, TX 77008
Refunds are issued to the original form of payment once items are received within the 30 days from the stamped date of shipment. If postmarked after the 30 days, store credit will be issued.